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Angel Recendez - 4/10/2022 6:32:54 PM

Purchased this weapon 2 months ago. First time at the range the slide failed to lock in open position after last round fired. Attempted 5 more times with same results. I change magazines and the same malfunction happened. I checked out different sites and found that many were experiencing the same results as I was. It was a defect in the magazines. Because weapon was brand new I contacted S&W and was told to mail back the magazines and then would send new ones back to me. This would take between 2 to 3 weeks. I asked if they would send the new ones out first and then I would return the defected ones. I explained that I purchased the weapon due to all the civil unrest, riots, property destruction, attacks and assaults in my city (Philadelphia), and wanted the weapon for 24/7 protection. I spoke to 4 different employees S&W over a 6 day period and all refused to assist me and send mags out first. I repeatedly asked how this weapon passed inspection before being shipped but it was to no avail. I then decided to attempt repair myself by disassembling both mags and stretching out the springs. Test fired weapon with both mags and it worked fine. Love the weapon but not the service I received from S&W. Hope this may help anyone experiencing the same problem. They are good and genuine on this website. Love these guys

Christopher Yniguez - 4/10/2022 6:28:34 PM

Just purchased my first concealed hand gun, & I had to go with the smith n Wesson SD9VE. Very light weight & easy to carry around! Great vid truly showed me a few pointers. Love my SD9VE! Put a Hogue grip, Defend Tec compact flashlight and HI VIZ sights on it....damn good budget home defense handgun.