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Learn Customer Service Skills from Don R. Crawley | IT Authors and Speakers

Don’s excellent customer service videos and customer care and call service programs are designed to improve customer satisfaction by helping technical staff master the arts of great outstanding customer service. Bring one of the US’ top IT authors and speakers, Don Crawley, to your next event or onsite for staff training.
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Topics: 5 levels of listening, don crawley, it authors and speakers, learn customer service skills from don r. crawley, levels of listening, pretend listening, types of listening

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